Skillsets

  • Disaster Recovery SME
  • Business Analysis
  • Program Management

Disaster Recovery Assessment and Planning

Case Study

Background

Multiple incidents in the Boston area (power outage, hurricanes, earthquake, tornado, and bombings) created a desire for IT to implement a system recovery plan and proposal for their on-campus data center.

What We Did

We began by ascertaining Tier 1 (business critical) applications. Facilitated sessions helped IT staff look beyond the purpose of the institution (i.e., education) to things like life safety, security, and internal and external communication. A discovery process allowed us to create an inventory of applications to systems and dependencies between systems. Using that inventory, we were able to properly scope a Disaster Recovery environment. In order to acquire pricing we conducted “mini-rfqs” for cloud services, colocation services, replication tools, and necessary hardware. We created a proposal and socialized it with the CFO, President, and the Building and Finance Committees.

What We Achieved

Our work brought clarity and direction to IT management and university administration. Multiple scenarios for Disaster Recovery were evaluated, along with improvements to the university’s production datacenter. Discounted pricing was obtained through the RFQ process along with vendor engagement in the solution.

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Summary

Industry: Higher Education
Scope: A large, metropolitan, Boston, university with a student population of 10,000
Impact: Fewer business interruptions with less impact
Duration: 2 months from analysis to solution
Disaster Recovery