Manager – Data Center Operations

Position Summary/Overview:

The Manager, Data Center Operations has overall responsibility for planning, directing and coordinating activities pertaining to the day-to-day support of the data centers. They are responsible for managing the team that develops and carries out data center infrastructure technology projects.


  • Maintain data centers and environmental facilities including but not limited to UPS, backup generator power, fire prevention systems, and HVAC
  • Planning, installation and support of the company’s physical computer infrastructure (hardware, systems software, networks, and backup systems)
  • Troubleshoot issues within the data center and physical infrastructure
  • Manage and support change and release processes for physical environments
  • Provide cost and design proposals and liaise with vendors
  • Establish physical operational support procedures for all systems
  • Lead small team of employees and contractors
  • Train all team members
  • Create metrics and monitoring to aid in SLA reporting

Education & Experience:

  • Bachelor’s degree in computer science or related field
  • At least 10 years of network, system engineering experience in a large scale 24/7 data center environment
  • At least 2 years of experience managing staff
  • Experience with Mainframe, Unix, Windows Server, enterprise storage, networking equipment

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