Business Analyst
Document and identify gaps in IT and business processes through process mapping to illustrate current and future state.
Education/ Experience:
- Bachelors degree. Specialization in Business, Finance, Engineering, Science or Math is desirable. 8+ years’ experience.
- Experience in most facets of project lifecycle
- proficient comprehension of project management methodologies; genuine commitment to project environment and discipline.
- Experience in Information Technology – preferred.
- Skills and Competencies:
- Ability to quickly learn organizational structure, business strategies and processes.
- Knowledgeable on business process modeling, process mapping.
- Capable of writing clear and well structured business requirements documents.
- Contributes to the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use.
- Ability to resolve minor conflicts/issues using different tactics for prior to escalation. Work with team members to understand the needs of the project.
- Strong facilitation and presentation skills.
Major Job Duties and Responsibilities:
- Identify and analyze business problems and defines the scope of activities required to address the issues, including requirement definition, process review, impact assessment and operational streamlining where appropriate.
- Is involved in all aspects of projects, including documentation of project needs, analysis/research of needs and possible solutions, identifying technology and business solutions, gathering, documenting and updating business requirements; reviewing workflow process mapping; developing business testing strategies and working with project members to execute the test plan, recommending preferred solutions, and implementing recommendations.
- Manages project documentation (implementation plan, issues log, process maps, etc.) and documents process flows and gaps.
- Assess, research, analyze and document sponsor/stakeholder needs. Identify issues and escalates/manages resolution as required.
- Coordinates and provides support to the business with the process implementation.
- Experience/Knowledge of Secrets Management and Privileged Access Management tools such as – CA PAM, Dell Quest TPAM, Thycotic Secret Server, or CyberArk is preferred.
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