Scrum Master III

Description:

 

Citizens is in the middle of a 2 year effort to close legacy data centers and move applications to the cloud. Network capabilities are being moved from legacy data centers to a third party co-location site. This site will act as a network hub to connect all cloud providers to each other as well as to third party vendors and to bank branches. Scrum Master will be responsible for running 2 or more pods as well as assist and advise our network team on its transition from waterfall to Agile.

Do you love empowering teams to deliver customer value faster and more efficiently? Do you believe that team work is the way to ensure the right solutions are found for the customer? If you are a team player and self-starter, we want to talk to you.
We are looking for a self-driving, innovative Scrum Master to support our growing community of engineering and product teams. Excellent candidates will be collaborative, continually improving and work well in a rapidly growing, vibrant workplace. Your role will be as servant leader for 1-2 scrum teams and help support our agile development process. You will be collaborating with engineering, product management, and quality assurance to deliver value on concurrent projects. Working in conjunction with an Agile Coach, you will be able to help continually seek to improve our processes and practices.

Required Skills/Experience

Ø CSM or equivalent certification
Ø A clear understanding of Agile methodologies, values, and procedures
Ø Possess great leadership skills to motivate scrum teams to perform at their best
Ø Good skills and knowledge of facilitation techniques, servant leadership, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
Ø Experience with Agile PLM tools like JIRA, Rally, VersionOne, etc.
Ø Understanding of backlog tracking, Scrum and Kanban based metrics, task definition, and story splitting.
Ø Excellent communication and mentoring skills
Ø Experience in sprint & release planning, running demos and retrospectives
Ø Demonstrate sound judgment and strong reasoning skills as well as good analytical and problem-solving abilities

Principal responsibilities:

  • Understands Agile values and principles and can guide and coach teams, and organization on how to use Agile/Scrum practices
    Provide support to the Product Owner and Development Team, and lead by example. You should personify Scrum and Agile values
    Guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work Mobilize new teams, in partnership with and Agile coach, to Agile practices and values.
    Facilitate all Agile ceremonies efficiently to help team realize the value of the meetings.
    Facilitate discussion, decision making, and conflict resolution. Build a trusting and safe environment where problems can be raised and resolved Work effectively with management and team members to clarify needs and plan delivery of major product changes, future versions and new products
    Work to proactively manage risks, assumptions, issues, and dependencies, ensuring that they are identified, coordinated, mitigated or escalated as necessary.
    Work with Product Owner and Development Team to facilitate effective sprints by removing impediments and ensuring that stories are ‘sprint ready’
    Review current agile processes, demonstrate servant-leadership while guiding the team to improve their processes while challenging them to innovate
    Help foster an environment that empowers and energizes team members, with a focus on accountability, adaptability, and collaboration.
    Contribute to building a culture where continuous improvement is in focus
    Continually grow skills to enhance your expertise and help the business grow
    Assist with internal and external communication, improving transparency, and information radiation

Must Have Experience Requirements

  • Scrum Master will be responsible for running 2 or more pods as well as assist and advise our network team on its transition from waterfall to Agile.
    This is a highly dynamic and technically challenging environment. Proven Scrum Master experience and excellent communication skills are a must. Candidates with a background in networking are preferred

    Nice to Have Experience Requirements:
  • Professional experience in the financial services industry a plus
    Bachelor’s in computer science, management information systems, or related disciplines
    4-6 years of experience with agile methodologies such as SAFe, Scrum, and Kanban
    Experience being on multiple Scrum teams in a variety of different contexts (diverse team sizes, organizations, cultures, co-located vs. distributed, etc)
    Track record of continued and recent education in Scrum, including training, conferences, user groups, self study, etc.
    Knowledge of other approaches discussed in the Agile space: XP, Kanban, Crystal, FDD, etc
    Knowledge and/or experience with widely successful Agile techniques: ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
    Applicable knowledge of the technologies used by the team

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