Position Summary/Overview:

The Manager, Data Center Operations has overall responsibility for planning, directing and coordinating activities pertaining to the day-to-day support of the data centers. They are responsible for managing the team that develops and carries out data center infrastructure technology projects.

Responsibilities:

• Maintain data centers and environmental facilities including but not limited to UPS, backup generator power, fire prevention systems, and HVAC
• Planning, installation and support of the company’s physical computer infrastructure (hardware, systems software, networks, and backup systems)
• Troubleshoot issues within the data center and physical infrastructure
• Manage and support change and release processes for physical environments
• Provide cost and design proposals and liaise with vendors
• Establish physical operational support procedures for all systems
• Lead small team of employees and contractors
• Train all team members
• Create metrics and monitoring to aid in SLA reporting

Education & Experience:

• Bachelor’s degree in computer science or related field
• At least 10 years of network, system engineering experience in a large scale 24/7 data center environment
• At least 2 years of experience managing staff
• Experience with Mainframe, Unix, Windows Server, enterprise storage, networking equipment