Data Center Operations Manager
Position Summary/Overview:
The Manager, Data Center Operations has overall responsibility for planning, directing and coordinating activities pertaining to the day-to-day support of the data centers. They are responsible for managing the team that develops and carries out data center infrastructure technology projects.
Responsibilities:
- Maintain data centers and environmental facilities including but not limited to UPS, backup generator power, fire prevention systems, and HVAC
- Planning, installation and support of the company’s physical computer infrastructure (hardware, systems software, networks, and backup systems)
- Troubleshoot issues within the data center and physical infrastructure
- Manage and support change and release processes for physical environments
- Provide cost and design proposals and liaise with vendors
- Establish physical operational support procedures for all systems
- Lead small team of employees and contractors
- Train all team members
- Create metrics and monitoring to aid in SLA reporting
Education & Experience:
- Bachelor’s degree in computer science or related field
- At least 10 years of network, system engineering experience in a large scale 24/7 data center environment
- At least 2 years of experience managing staff
- Experience with Mainframe, Unix, Windows Server, enterprise storage, networking equipment
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