This position supports operations and projects related to Unified Communication (UC) telephony programs. Analyzes current issues for UC and recommends solutions, best practices and standards for enterprise users of UC technology platforms.
Works with internal business units to understand requirements, and with vendors and architecture teams, determines best fit solutions. Works as a team member helping to organize, plan, test, implement, and provide hyper-care for both small and large projects. Assists in the creation of implementation plans that minimize risk and provides input for a risk assessments on related applications of the solutions that could be impacted. Conducts post-implementation assessments of installed solutions and applications to ensure effectiveness.
This role requires knowledge in Unified Communications operations, complimented by technical depth, business aptitude, and the ability to contribute to in-depth technology discussions. The ability to articulate the business value of the capabilities and services that each UC solution delivers is required.
Strong communication and interpersonal skills are required for engaging with internal customers, peers, Network Services teams, and contractors.
The Network Engineer – Voice will be responsible for:
Participation as a project team member for UC projects from requirements to assessment, planning, and implementation, including:
Basic Qualifications
Desired Qualifications
Education and Certifications
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